Shipping policy
Shipping Policy
Thank you for visiting and shopping at LumiSkin Collective. The following are the terms and conditions that constitute our Shipping Policy.
1. Domestic Shipping Policy
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Shipment Processing Time: All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
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High Volume Delays: If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
2. Shipping Rates & Delivery Estimates
Shipping charges for your orders will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Shipping Cost |
| Standard Shipping | 3–7 business days | $5.99 (Free on orders over $50) |
| Express Shipping | 1–3 business days | $14.99 |
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Note: Delivery delays can occasionally occur depending on carrier volume.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will become active within 24 hours.
4. Customs, Duties, and Taxes
LumiSkin Collective is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages
LumiSkin Collective is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
6. Contact Us
If you have any questions about our Shipping Policy, please contact us at lumiskincollective@gmail.com